Privacy Policy

Last updated: March 2026

Introduction

Jessie Trofe, LPC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website jessietrofe.com (the "Site") or use our counseling services.

Information We Collect

We may collect information you provide directly to us, including:

  • Name, email address, and phone number when you use our contact form
  • Scheduling information when you book a consultation through Calendly
  • Any information you voluntarily provide during consultations or sessions

We may also automatically collect certain information when you visit our Site, including your IP address, browser type, operating system, and browsing behavior through cookies and similar technologies.

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and contact form submissions
  • Schedule and manage consultation appointments
  • Provide counseling services
  • Improve our website and services
  • Comply with legal obligations

HIPAA Compliance

As a licensed healthcare provider, we are committed to protecting your health information in accordance with the Health Insurance Portability and Accountability Act (HIPAA). Any Protected Health Information (PHI) shared during the course of treatment is handled in compliance with HIPAA regulations. A separate Notice of Privacy Practices will be provided to clients upon initiation of services.

Third-Party Services

Our Site may use third-party services including Calendly for scheduling and HIPAA-compliant telehealth platforms for virtual sessions. These services have their own privacy policies, and we encourage you to review them. We do not sell, trade, or rent your personal information to third parties.

Data Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information (subject to legal obligations)
  • Opt out of non-essential communications

Contact Us

If you have questions about this Privacy Policy, please contact us through our contact page.